App Innovation and Transformation Portfolio

Anasa

Seamlessly plan, book, and manage all your event and service needs with Anasa!

Anasa’s Transformative Innovations

Simplifies Multi-Vendor Bookings

Provides Seamless User Experience

Ensures Category Differentiation

Offers a Versatile Service Marketplace

Why Anasa?

Anasa is an all-in-one event management and service booking platform, allowing users to seamlessly book multiple vendors at once or separately. Whether it’s salon appointments, catering, flower arrangements, or any other service, Anasa simplifies the entire process through its user-friendly interface.

The platform serves as a one-stop solution with enhanced features and a dedicated vendor app. By integrating a powerful categorization system and intuitive navigation, Anasa makes service discovery effortless for users while streamlining vendor operations.

Technical Challenges & Solutions

Category Differentiation Across Services

Issue

The platform needed an efficient way to classify diverse services while maintaining a smooth user experience. With multiple service categories—ranging from beauty and wellness to catering and event decor—it was crucial to develop a structured system that prevented confusion and enhanced discoverability. Users needed to navigate seamlessly while vendors required a structured backend to manage their services efficiently.

Solution

Our developers tackled this by implementing platform modifications that refined service categorization logic. By designing a hierarchical classification system, we ensured each service type had a clear placement within the app. The modification included dynamic filtering options, intelligent search functionalities, and an AI-assisted recommendation engine that suggested relevant vendors based on user preferences. This enhanced usability and reduced booking time by 40%.

Multi-Vendor Booking Optimization

Issue

Ensuring that multiple bookings across different categories function smoothly without conflicts. Users often wanted to book multiple vendors for an event, such as a makeup artist, caterer, and decorator, without experiencing scheduling conflicts or payment hurdles. The challenge was to synchronize availability and avoid overlaps seamlessly.

Solution

We built a dynamic scheduling system that aligns vendor availability in real-time. This system incorporates a smart conflict resolution algorithm that automatically suggests alternative time slots when overlapping bookings occur. Additionally, a centralized calendar was integrated for vendors to manage their appointments efficiently, along with automated reminders for users and vendors. This optimization reduced booking errors by 35% and improved overall vendor coordination.

Vendor App Synchronization

Issue

Maintaining real-time updates and communication between vendors and customers. In a service marketplace, delays in notifications can lead to missed bookings and dissatisfied users. Vendors needed instant alerts about new requests, modifications, and cancellations.

Solution

We integrated push notifications and live updates through WebSockets to ensure real-time communication. Whenever a user books or modifies a service, the vendor receives instant alerts, reducing response times. Additionally, a two-way chat feature was introduced to facilitate direct vendor-customer interaction. By implementing this system, vendor response time improved by 50%, leading to better customer satisfaction and engagement.